Communication Skills
1155-12-C21-0-CS
Module 1: Introduction to Intercultural Communication: Definition and components of culture.
Module 2: Theoretical Frameworks (Hall, Hofstede, Trompenaars, Lewis, Gesteland, etc.).
Module 3: Communication Styles and Practices (verbal, non-verbal, written): strategies to overcome language barriers.
Module 4: Cross-Cultural Negotiation and Conflict Resolution.
Module 5: Practical Applications and Case Study Analyses: Role-playing and simulations.
Total student workload
Contact hours with teacher:
- participation in lectures - 18 hrs (0,72 ECTS)
- participation in exercises – 18 hrs (0,72 ECTS)
- study visit with a teacher to an enterprise and prepare team project (like press conference) 16h (0,64 ECTS)
- participation in guest lectures (visiting professor) 8h (0,32 ECTS)
- conducting the test: 2,5 hours (0,10 ECTS)
Self-study hours:
- preparation for lectures - 16 hrs
- writing essays/ papers/ projects- 24 hrs
- reading literature- 10 hrs
- preparation for test/ examination - 12,5 hrs
Altogether: 125 hrs (5 ECTS)
Learning outcomes - knowledge
W1: The student analyzes individual, group, and institutional communication behaviors in organizations, particularly in intercultural contexts, and explains their influence on effective leadership communication. → K_W02
Learning outcomes - skills
U1: The student applies knowledge to independently address communication-related challenges in multicultural professional environments, critically evaluating their own and others’ perspectives. → K_U01
U2: The student prepares and delivers clear, structured, and engaging oral presentations in both their native language and English (B2), tailoring the message to interdisciplinary contexts and diverse stakeholders. → K_U04
Learning outcomes - social competencies
K1: The student demonstrates entrepreneurial thinking and communication, effectively engaging with intercultural and international teams. → K_K03
K2: The student communicates in a professional and ethical manner, respecting cultural and worldview diversity in all forms of organizational interaction. → K_K04
Course coordinators
Teaching methods
Lecture:
Conversational lecture, problem-based lecture
Exercises:
Team project, workshops, study visit
Assessment criteria
W1 → short written test; or case study analysis of communication breakdowns in multicultural teams.
U1 → problem-solving tasks (e.g., designing solutions for communication conflicts).
U2 → graded oral presentations in English and native language (individual + group).
K1 → simulation of intercultural business negotiation.
K2 → reflective journal on ethical and culturally sensitive communication practices.
Fail – till 50%
Satisfactory – 51-59,9%
Satisfactory plus – 60-69,9%
Good – 70-79,9%
Good plus – 80-89,9%
Very good – 90-100%
Practical placement
Additional information
Additional information (registration calendar, class conductors,
localization and schedules of classes), might be available in the USOSweb system: